Finding The New Normal Via HIE Enabled Registries
Paul M Black, Chief Executive Officer, Allscripts
The COVID-19 pandemic presented multiple complexities for both the healthcare system and patients. The highly fatal and infectious nature of the virus emphasized the need for healthcare providers to have accurate and real-time data at the point of care. In such circumstances, Health Information Exchanges (HIE) played a vital role in connecting existing COVID-19 data to caregivers at the point of care. By collecting and disseminating data, they offered public health officials, local hospitals, and healthcare providers a better understanding of the ways of transmission of the virus and the treatments that could help combat and contain it. Allscripts’ nationwide Health Information Exchange (HIE), OnePartner, with the help of dbMotionTM Solution and their diligent teammates and partners, helped healthcare organizations improve the quality of healthcare and patient outcomes. What does Allscripts do? It brings the latest technology to Health Information Exchange with a deep understanding of security and privacy in the healthcare ecosystem. It operates in 9 states and contains more than 3 million patient records. The solution connects hundreds of data sources spanning EHR vendors and pulls data from disparate clinical and financial source systems to deliver valuable insights to support clinical decision-making. During the COVID-19 pandemic, Covid-19 registries were created within the OnePartner Community nSights platform, which helped healthcare professionals identify patients at high risk of exposure. This information allowed them to take extra precautions for high-risk patients and guide them on the correct precautions. The COVID-19 registries created within the OnePartner Community nSights platform used geocoding to correlate possible exposure due to proximity to known existing infections. OnePartner also provides near real-time event notifications regarding new diseases to primary care providers of high-risk patients. Capturing suspected or confirmed COVID-19 cases and keeping staff informed was paramount to containing the spread of the virus and protecting healthcare workers. OnePartner also comes with a standard Covid-19 alerting package (using dbMotion) to alert the users at the point of care when a patient has been tested for COVID. With this information in hand, the user can make special arrangements like redirecting the patient to alternate paths of entry when treating that patient. Allscripts’ care director helped organizations coordinate outpatient care across the continuum and enabled them to move to value-based care, ensure the appropriateness of care across all care settings, manage total population health, and achieve high-quality outcomes. During the pandemic, dbMotion also enhanced the ability of healthcare providers to communicate with one another to understand the health of the overall population and slow the spread of the disease. Had a system like this been in place at the start of the pandemic, public health response to the virus could have been much different and better. The response could have been much more targeted while containing the spread within our communities, and the global shutdown could have been avoided altogether.
Now, as the world slowly gets back on its feet again, monitoring COVID-19 health data becomes even more critical to ensure we don’t suffer at the hands of the pandemic again. Local, state, and federal public health policymakers must make it mandatory to share instantaneous healthcare information with providers at the point of care. Currently, county health departments or state labs don’t share this critical information with the rest of the healthcare system, and the sharing is done chiefly via mail or fax. By implementing efficient information sharing systems, such as The OnePartner HIE Community Record powered by dbMotion, they can securely and safely exchange information. It also provides actionable access for healthcare providers to information across the continuum to contain the spread of the virus and improve COVID-19 patient care. For more than 30 years, Allscripts has been a leader in the field of healthcare IT, and it is only one of three companies making material investments in core acute care solutions. Allscripts Sunrise is a fully integrated, open, and scalable platform integrating clinical and financial aspects of a health system for emergency, inpatient, and outpatient care. The innovative platform forms the basis for continuous client and developer innovation that rapidly evolves with the emergence of new regulations and best practice workflows. The Sunrise platform also proposes a complete Ambulatory Care solution for outpatient care allowing physician practices to operate more efficiently for patients with complex conditions requiring ongoing care in more than one setting. Another great feature of Allscripts is Community Care, which is a fully integrated EHR as a service allowing community hospitals to have an integrated solution as per their needs. This Microsoft Azure-hosted single-platform solution offers clinical, financial, and ambulatory content to help organizations run smoothly and achieve financial success. Allscripts’ Paragon is an integrated EHR and administrative solution for smaller hospitals. Fully configurable, this solution supports multiple deployment models, and is designed to meet the specific needs of organizations. Some critical functions it supports are – operating room and back-office functions. The suite includes a blood bank, lab analytics, content management solution, inpatient facilities, and ambulatory clinics associated with hospitals. Allscripts also provides modular solutions, including perioperative care, emergency care, wound care, and mobile applications for doctors and nurses. With the help of their Health Information Management and Laboratory Information System (LIS), patients can have limited access to a single comprehensive and managed patient record so they can better manage their care – leading to increased patient satisfaction, lesser costs, and improved outcomes.